Shipping policy

At Sambha's Sartorial, we are committed to delivering your order safely and on time. Every outfit is carefully packed to ensure it reaches you in perfect condition.

Order Processing

  • Orders are processed within 3-4 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During festive seasons, sales, or new launches, processing times may be slightly longer.

Delivery Timeline

Within India

  • Standard Delivery: 8-10 business days

  • Metro Cities: 7-8 business days

  • Remote Locations: 7-8 business days

International Shipping

  • International orders are delivered within 15 business days, depending on the destination country and customs clearance.

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.

Shipping Charges

India

  • Free shipping on order above 1499.

  • A nominal shipping fee may apply to Cash on Delivery (COD) orders, where available.

International

  • Shipping charges are calculated at checkout based on your delivery location and order weight.

Order Tracking

Once your order is shipped, you will receive an email and/or SMS containing your tracking number and courier details. You can use the tracking link to monitor your shipment in real time.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery is unsuccessful due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Address Changes

If you need to update your shipping address after placing an order, please contact our customer support as soon as possible. Address changes can only be accommodated before the order has been shipped.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to weather conditions, natural disasters, public holidays, logistics disruptions, or other circumstances beyond our control. We appreciate your patience and understanding.

International Duties & Taxes

International orders may be subject to customs duties, import taxes, or local handling fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping charges.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery with your order number and clear photographs of the package and product. We will investigate the issue and provide an appropriate resolution.

Need Assistance?

If you have any questions regarding shipping or delivery, our customer support team is happy to assist you. Please contact us through the details provided on our Contact Us page.